Avaya, a leading provider of communication and collaboration solutions and soon to exit from bankruptcy proceedings with a healthy balance sheet, recently announced a new pricing structure for their Cloud Office offering.
The three pricing tiers are:
This new pricing structure is designed to offer customers more flexibility and cost-effectiveness when it comes to their communication and collaboration needs.
The new pricing structure is based on a per-user, per-month model, which means that customers only pay for what they use. This allows them to easily scale up or down their usage based on their needs and only pay for the features they actually use. Additionally, Avaya Cloud Office now offers three different pricing tiers, each with different features and capabilities, so customers can choose the level of service that best meets their needs.
The Essential tier is designed for small businesses and includes all the basic communication and collaboration features such as voice, video, messaging, and team collaboration. It also includes file sharing, conference calling, and desktop and mobile apps.
The Business tier includes all the features of the Essential tier, plus additional capabilities such as contact center integration, call recording, and single sign-on. This tier is designed for mid-sized businesses that need more advanced communication and collaboration capabilities.
Finally, the Enterprise tier is designed for large enterprises and includes all the features of the Business tier, plus advanced security and compliance capabilities, as well as additional integrations with third-party applications.
With this new pricing structure, Avaya Cloud Office customers can choose the level of service that best meets their needs and only pay for the features they actually use. This makes it easier for businesses of all sizes to access advanced communication and collaboration capabilities without breaking the bank.
In addition to the new pricing structure, Avaya Cloud Office also offers a range of support and service options to help customers get the most out of their investment. This includes 24/7 support, onboarding assistance, and ongoing training and education to ensure that customers are using the platform to its fullest potential.
Overall, the new Avaya Cloud Office pricing structure is a welcome addition for businesses of all sizes looking to access advanced communication and collaboration capabilities without breaking the bank. With its flexible pricing and advanced features, Avaya Cloud Office is well-positioned to meet the evolving needs of today’s businesses.
Please contact us if you are an existing Avaya IP Office or CM client to see if the new ACO is a good fit for you