High Country News

Short answer: Some Mitel desk phones can be reused with RingCentral, but the words Mitel 6900 series on a quote or inventory are not enough to establish compatibility. Attempting to convert an unsuitable 6900 can leave the phone unusable. Check each phone’s exact model, set…

How to decide whether to modernize an existing IP Office system or move communications to the cloud Organizations still operating Avaya IP Office Release 11 face a real decision. They can upgrade the system to the latest supported IP Office release, or they can use the…

School districts should choose a cloud-based unified communications platform by first documenting how every school communicates during normal operations and emergencies, then scoring qualified platforms against safety, reliability, interoperability, security, usability,…

Migrating from a legacy PBX to a cloud phone system can improve reliability, mobility, administration, reporting, and business continuity. However, a successful migration requires much more than selecting a cloud provider, ordering phones, and transferring telephone numbers.

School district IT teams face a specific set of demands when evaluating unified communications platforms for an RFP. You need E-rate eligibility, CIPA-compliant filtering, E911 location accuracy per building, and multi-site administration across dozens of campuses. High…

City contact centers handle everything from utility billing inquiries to public safety dispatches, and the cloud phone platform behind those calls needs to keep pace. High Country Workplace Technologies helps municipal IT teams evaluate, deploy, and support the right…

Moving a school district from a legacy PBX to RingCentral does not mean every fax machine, emergency phone, paging interface, or analog endpoint must be replaced immediately. By combining RingCentral’s cloud communications platform with MetTel’s POTS Transformation service,…

School districts and universities planning to replace a legacy phone system like an Avaya CM or Mitel MiVoice Business during summer 2027 should begin the discovery and budgeting process in fall 2026. A successful migration requires much more than choosing a cloud calling…