News - High Country Workplace Technologies

Jim Whitfield

Jim Whitfield is Managing Director of High Country Workplace Technologies, a Colorado-based telecommunications integrator serving organizations nationwide. He leads HCWT’s work involving RingCentral RingEX and RingCX, Mitel communications systems, legacy PBX migrations, carrier services and Cisco Meraki networking. Jim brings decades of technology, engineering and public-sector leadership experience to business communications projects.

October 6, 2026

Why Use High Country to Implement and Manage Your Migration to RingCentral?

Moving from a traditional business phone system to RingCentral is more than replacing desk phones or moving telephone numbers to the cloud.

October 6, 2026

Can I Reuse My Mitel Connect 400-Series or 6900-Series Phones If I Migrate to MiVoice Business?

If your organization is running Mitel MiVoice Connect and considering a migration to Mitel MiVoice Business, one of the first questions you may ask is:

October 5, 2026

Mitel MiVoice Connect End of Life: What Should Customers Do Before 12/31/2029?

Organizations still using Mitel MiVoice Connect—or its ShoreTel predecessors—have an important date approaching.

October 1, 2026

How Can Cities and Counties Modernize a 311 Citizen Services Contact Center?

When residents need emergency assistance, they know to call 911. But what happens when they need to report a pothole, ask about trash collection, report a broken streetlight, contact animal control, or simply determine which city department can help them?

September 29, 2026

How Do You Migrate a School Paging and Intercom System to Cloud Communications?

Moving a school district from a legacy PBX to cloud communications involves much more than replacing desk phones.

September 26, 2026

School District Cloud Phone System RFP Guide | HCWT

Replacing a school district's legacy phone system is not simply a telephone project.

September 25, 2026

Can I Reuse My Avaya Phones When Migrating from Avaya to RingCentral?

If your organization is considering migrating from an Avaya IP Office or Avaya Aura phone system to RingCentral, one of the first questions you may ask is:

September 23, 2026

Can You Reuse Mitel Phones When Migrating to RingCentral?

Short answer: Some Mitel desk phones can be reused with RingCentral, but the words Mitel 6900 series on a quote or inventory are not enough to establish compatibility. Attempting to convert an unsuitable 6900 can leave the phone unusable. Check each phone’s exact model, set…

September 22, 2026

Upgrade Avaya IP Office or Migrate to Cloud Communications ?

How to decide whether to modernize an existing IP Office system or move communications to the cloud Organizations still operating Avaya IP Office Release 11 face a real decision. They can upgrade the system to the latest supported IP Office release, or they can use the…

September 19, 2026

How Do School Districts Choose a Cloud-Based Unified Communications Platform?

School districts should choose a cloud-based unified communications platform by first documenting how every school communicates during normal operations and emergencies, then scoring qualified platforms against safety, reliability, interoperability, security, usability,…

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