Voice and Unified Messaging

Business Voice Messaging Solutions
Products, Services, & Support

As an AVST partner we offer a comprehensive array of telecommunications products and services. Please contact us at 1-800-845-6780 or by email at websales@hcwt.com or service@hcwt.com if we can be of help.

CallXpress Unified Messaging

AVST CallXpress offers the most robust and unified messaging options:

Server-based UM - Single store of all messages on the e-mail server

Client-based UM - e-mail message on one server and voice/fax messages on another server

Secure UM - Secure web-based access to voice and fax messages

Simplified UM - Copies of voice and fax messages are forwarded to the users's e-mail account

CallXpress Unified Messaging Types

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CallXpress SPEECH SERVER MODULE - (SENECA)

CallXpress Speech Server, powered by Seneca®, offers speech-enabled connectivity tools to CallXpress, making AVST's unified communications solutions complete. Using sophisticated voice recognition technology, Seneca provides speech access to your company's communication infrastructure and real-time call connectivity. It also offers hands-free mobile management of telephone calls, e-mail and fax messages, maximizing employee productivity

Sales Brochure
Technical Brochure
Feature Llist
Quick-Reference
Seneca Graphical Overview

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AVST IVR "Automated Agent"

AVST offer a very competitive, feature rich, Interactive Voice Response (IVR) calleed Automated Agent product that is value priced for your business enterprise.

AVST IVR Automated Agent Sales Brochure
AVST IVR Automated Agent Technical Brochure

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Nortel CallPilot

Unified Messaging

CallPilot is a unified messaging application for businesses using Norstar, Meridian 1 PBX phone systems, Meridian SL-100, Succession 1000, Business Communications Manager, and CPE Centrex systems. It combines voicemail, e-mail and fax messages into a single mailbox -- accessible by phone or any browser-enabled PC. CallPilot Unified messaging provides a compelling solution for businesses that are looking at reducing costs, improving productivity, and staying connected to their customers and suppliers.

CLICK HERE for an online flash demonstration (high speed connection recommended).

Sales Brochure

Technical Brochure

Quick Reference Card

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Nortel Live Communications Server (LCS) - Unified Communications

The Innovative Communications Alliance between Nortel and Microsoft involves a shared vision for the future of business communications and a shared strategy that involves tight integration at the technology, channel, business engagement and customer experience levels.

Live Communications Server online demo

More about Nortel's Unified Communications products and services >>

More about Microsoft's Unified Communications products and services >>

Innovative Communicatinos Alliance

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Nortel Multimedia Communication Server 5100 - MCS 5100

The MCS5100 delivers SIP-based multimedia and collaborative applications to large firms and enterprised. Using industry-standard protocols, it enables businesses to augment existing voice and data infrastructures with advanced IP-based capabilities, such as multimedia (video conferencing and calling, picture caller ID); collaboration (conferencing, white boarding, file exchange, co-Web browsing); personalization (call screening, call logs, call management and routing - find me, follow me); presence and instant messaging.

MCS 5100 online demo

MCS5100_Overview

VoIP_Session_Initiation_Protocol_SIP_Overview

MCS5100_FAQ

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CallXpress

AVST CallXpress offers PBX digital and IP integration with most all PBX manufacturers (Cisco, NEC, Avaya, Nortel, etc.). What's more is that CallXpress allows for simultaneous integrations and world class management of multiple email servers from a single access point.

Key Features

Allows you to access all of your messages (voice, fax, email) from one terminal.

No charge per mailbox
Conditional Greetings
Multi-Option Menus
Multiple Message Queues
Question & Answer Mailboxes
Single Key Call-Back (requires ANI on PBX)
Cascading Notification
Email notification (no Unified Messaging license required)
Shared Extensions
Shared Message Waiting Lights (MWI)
Trusted Log-in
Touch-tone & Web Interface
Public & Personal Distribution Lists

CallXpress Dcoument Center

CallXpress_Overview

Sales Brochure

Quick Reference Card

Boards Cards Slots 101

Server Specifications

Maintenance Brochure

VMX-Serenade Octel-Aria replacement

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Nortel Voice and Unified Messaging Solutions

Voice Mail and Unified Messaging

INTUITY^TM Voice Processing Solutions

Complete multi-media messaging to enhance the productivity of every company employee.
OCTEL VOICE MESSAGING SOLUTIONS
   OCTEL 50
   OCTEL 100
   OCTEL 200-300
   OCTEL 250-350

Modular Messaging

The Modular Messaging application provides a single interface to your voice, e-mail and fax messages. You can retrieve, respond to, and manage all of your communications from a touch-tone telephone, multimedia PC, or Internet connection. You have the power of voice mail at your desktop via Microsoft Outlook® and the Avaya Voice Form, which allow you to play your voice messages on your PC or through any telephone, and reply with a voice message or with e-mail.

Online Demonstration

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Business Voice Messaging Solutions Products, Services, & Support

Business Voice Messaging Solutions
Products, Services, & Support