MPLS / SIP networks

Phone Services and Internet Access
Relocation, Move, Add, or Change

I need a quote or to order businessphone service
I am having problems with out business phone service
I need a review of our business phone bills

Please contact us today at 1-800-845-6780
or email websales@hcwt.com or service@hcwt.com if we can be of help.

Qwest Service Overview:

Qwest are the "in-region" local exchange carrier in Arizona, New Mexico, Colorado, Utah, Oregon, Washington, Montana, Wyoming, Minnesota, Iowa, and Nebraska, North Dakota, South Dakota, Idaho but also provides long distance, data, and VoIP services nation-wide ("out-of-region"). As a Qwest Business Partner since 1986 we have the experience to eliminate the headache and complexity of assembling voice, network, and internet connectivity. Our sale representatives and project coordinators are the best.

Solutions HCWT provides via Qwest:

Phone lines, POTS, Voice T1's (PRI, DSS), Private Line T1, DS3, OC3, OC192
DSL, LSS, ATM, Frame Relay, MPLS, VPN, VoIP Oneflex, Internet Access, Internet Port
Long Distance, World Card, Calling Card

Important Qwest numbers:

Qwest Business repair - 1-800-223-7508
Qwest DSL repair - 1-877-663-6342
Qwest 911 repair - 1-800-357-0911
Order new or upgrade existing business services - 1.800.845.6780

Qwest Download Center:

Qwest Centrex21 QCB User Guide
Qwest WorldCard International Network Long Distance Access Numbers
Qwest Network Map
Qwest Country Code and City dialing codes

>> request a quote

LEVEL(3) Service Overview:

LEVEL(3) Communications provides business voice service, voice T1, VoIP, integrated T1, DS1 and fiber (DS3, OCx) data networking products, and long distance in select metro service areas in the U.S. LEVEL(3) is the best choice for corporations that have between 50 to 5,000 desktops. They offer a reliable set of services with leading network performance, guarantees, and customer service. LEVEL(3) develops custom communications solutions for business, government, and educational enterprises that need to protect their assets. LEVEL(3) Communications primary markets are:

Through acquisition and continued investment in organic growth, the Level 3 network now enables greater customer reach with a unique combination of intercity and metro network assets, including approximately 125 metro markets and approximately 6,500 on-net traffic aggregation points and end user buildings.

Solutions HCWT provides via LEVEL(3):

*NEW* Integrated Access dyanmic T1

Dynamically Allocated

PRI, CAS, Analog, or SIP handoff to key system, TBD PBX, or IP PBX

Single T1 or dual bonded T1 configurations

Extended Direct Inward Dialing features (mobility, conferencing, etc.)

Featured POTS lines, Voice T1's (PRI, DSS), Private Line T1, DS3, OCx
Frame Relay, VPN, VoIP, Internet Access
Long Distance, 1-800, Calling Card, Voice and Web conferencing

Important LEVEL(3) numbers:
LEVEL(3) Business repair - 1.888.424.4611
Order new or upgrade existing business services - 1.800.845.6780

LEVEL(3) Downloads:
Metro Optical Ethernet (Metro E)
MPLS and VPLS Solutions
VoIP Solutions
Dedicated Internet Access (T1 rates as low as $400/month)
PRI - 2 way (rates as low as $495/month)
Network Map

>> request a quote

SBC / AT&T Service Overview:

Qwest are the "in-region" local exchange carrier in California, Nevada, Texas, Oklahoma, Arkansas, Kansas, Missouri, Illinois, Indiana, Ohio, Michigan, Wisconsin, and Connecticut but they also provides long distance, data, and T1 Voice and VoIP services nation-wide ("out-of-region"). We are an SBC Alliance partner and have the communications experience to eliminate the headache and complexity of dealing with a large company when assembling voice, network, and internet connectivity.

Here are the primary reasons to pick SBC as your phone and network service provider:

Every Customer Receives a Site Survey From SBC Technicians
SBC has the strongest financials of any LEC and CLEC
SBC is the second largest communications company
More than 125 years of experience in the communications business

Solutions HCWT provides via SBC:

Voice T1's (PRI, DSS), Private Line T1, DS3, OCx
DSL, LSS, ATM, Frame Relay, VPN, VoIP, Internet Access
Long Distance, 1-800, Calling Card

Important SBC numbers:

SBC Information - 1.888.294.8433
SBC Business repair - 1.800.286.8313
SBC Interstate point to point repair - 1.800.808.7638
SBC DSL repair - 1.877.722.3755
SBC Long Distance repair - 1.866.233.0843
SBC ATM/Frame Relay repair - 1.877.473.4941
SBC Billing support - 1.800.559.7928
Order new or upgrade existing business services - 1.800.845.6780

SBC Downloads:

SBC digital phone service promotional pricing
SBC Integrated T1 pricing
SBC Repair Numbers

>> request a quote

As an authorized VoicePipe Communications Business Partner we offer a wide array of
products and maintenence services at competitive prices.

Please contact us today at 1-800-845-6780
or email websales@hcwt.com or service@hcwt.com if we can assist your firm with a VoicePipe Solution.

You can also access VoicePipe technical support at 1-866-629-8200
or email support@voicepipe.com

Converged Service Key Telephone System/Analog Phone Converged Service Summary >>

Why should only big businesses reap the benefits and conveniences of convergence technology? With VoicePipe's integrated service, companies of any size can have affordable business phone service and high-speed Internet on a single T1 line and enjoy all the advantages. Like dedicated service without purchasing two separate circuits. The dynamic bandwidth provides just what your business needs and frees up extra capacity. And the scalability to reconfigure and grow right along with your company.

The service simplifies - and frees you from headaches of dealing with - separate voice and data networks. You will see the value -- how much more you get for your money. This service leverages your existing Ethernet LAN. And you pay only for the service you need now so you don't have to over-invest for the future.

Managed Internet Access

With VoicePipe's Managed Internet Access your business is connected to Internet at high speeds with reliable service over a dedicated connection. VoicePipe provides a router and firewall to keep your business up and running and safe from Internet threats.

With Dedicated Internet Access, you don't need to worry about the performance of the Internet. Data is delivered between your local area network and VoicePipe facilities over a non-shared local access loop.

VoicePipe Saves Your Business Money

Decrease IT Support costs — Make moves and changes instantly — through a simple web interface. Make changes to features for any Internet connection, plus users can set up their own features, call routing, and settings with ease.

Future Proof Technology — Upgrades are automatically provided over VoicePipe’s fully managed network, meaning you always have the latest technology with no additional capital investment.

Cut Long Distance Costs — With free calling between company sites by way of company wide extension dialing. All calls are free between your offices with VoicePipe.

Share Resources Across Locations – Receptionist, administrative assistants, call center agents can be shared across all your locations.

Improve Productivity

Anywhere, Anytime — With VoicePipe’s mobility tools, users can use their service from home, their cell phone, on the road, or anywhere they choose.

Integration with Office Tools — A telephony toolbar available for Internet Explorer or Outlook and voice web portal allow users to manage and integrate their communication tools.

Never Miss a Customer Call Again — With Call Center, customer calls are routed and queued for the next available agent. Use Selective Call Forwarding to send an important client or prospect to your mobile phone after you leave the office.

VoicePipe Downloads:

VoicePipe PRODUCT and PRICING summary

>> request a quote or contract

Cbeyond Service Overview:

Cbeyond provides an integrated voice and internet access service product which serves small to mid sized businesses. Cbeyond bundles local phone service, some free long distance, and internet access on either a single or a multi-T1 (2xT1, 3xT1) configuration. Their BV1 product comes with 5 local voice lines, a T1 of internet, and 1500 monthly long distance minutes for $495 per month on a 3 year term agreement. If you want a Cbeyond PRI but need long distance account codes we have the solution for you and you can test it with a FREE 30 DAY TRIAL! Cbeyond is currently available in the Atlanta, Dallas, Denver, Houston and the Chicago metropolitan service areas.

Cbeyond Downloads:

Cbeyond Beyond Voice PRICING summary

>>request a quote

Covad Service Overview:

Covad provides an integrated voice and internet access service product that competes favorably with the Cbeyond Beyond Voice. Covad also have some very attractive high speed internet access products as well.

Important COVAD numbers and techical support email:

Covad voice repair - 1-800-278-7114

Covad DSL repair - 1-888-642-6823

Covad TeleXtend repair - 1-866-339-2887

Order new or upgrade existing business services - 1.800.845.6780

Covad Downloads:

Covad VoIP PBXi Product Overview

Covad DSL Service Internet Access Options

Covad DSL TeleSoho Product Overview

Covad DSL TeleSpeed Product Overview

Covad DSL TeleSurfer Product Overview

Covad T1 TeleXtend Product Overview

Covad Service Comparison

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Verizon Service Overview:

Verizon are the "in-region" local exchange carrier in Virginia, New Hampshire, New York, New Jersey, Delaware, Maine, Rhode Island, Vermont, West Virginia, and Pennsylvania but also provides long distance, data, and VoIP services nation-wide ("out-of-region").

Important Verizon resources:

Verizon Business repair - (800)-275-2355

>> request a quote

MCI Service Overview:

Although MCI is not a LEC in the U.S. they provide digital voice, data, I.P., and internet solutions to business nationwide. Verizon's purchase of MCI's currently undergoing regulatory and shareholder approval.

Important MCI resources:

MCI Small Business repair - 1-888-624-5622

MCI Large Business repair - 1-888-938-6374

MCI WorldPhone International Network Long Distance Access Numbers

>> request a quote

Sprint Service Overview:

Although Sprint is not a LEC in the U.S. they provide digital voice, data, I.P., and internet solutions to business nationwide.

Important Sprint resources:

Sprint Business repair - 1-888-322-3961

Sprint International Network Long Distance Access Numbers

>> request a quote

BellSouth Service Overview:

BellSouth are the "in-region" local exchange carrier in Kentucky, Tennessee, North Carolina, South Carolina, Georgia, Florida, Alabama, Mississippi, and Louisiana but also provides long distance, data, and VoIP services nation-wide ("out-of-region").

Important BellSouth resources:

BellSouth Business repair - 1.866.620.6900

>>request a quote

Other carriers we can support:

Important resources:

AireSpring Business repair - 1-(800)825-1055
Birch Business repair - 1-888.772-4724
Broadwing Business repair - 1-877.946.4555
ITC Deltacom Business repair - 1-800.239.3000
ACC Business repair - 1-410-423-6500
Ernest Business repair - 1-800.456.8353
Lightyear Business repair - 1-(800) 805-8383
McLeod Business repair - 1-800.593.1177
New Edge Networks Business repair - 1-866-636-HELP
MegaPath Business repair - 1-877-611-6342
NuVox Business repair - 1-800-800-9681
Paetec Business repair - 1-877.340.2555
Savvis Business repair - 1.888.638.6771
US LEC Business repair - 1.800.978.7532
Verio Business repair - 1-(888) 663-6648
XO Business repair - 1.888.575.6398
Ztel Business repair - 1-877-504-8067

>>request a quote

Phone Services and Internet Access Relocation, Move, Add, or Change

Solutions HCWT provides via Qwest:

Important Qwest numbers:

Qwest Download Center:

Solutions HCWT provides via LEVEL(3):

Important LEVEL(3) numbers:

LEVEL(3) Downloads:

Solutions HCWT provides via SBC:

Important SBC numbers:

SBC Downloads:

Cbeyond Downloads:

Covad Downloads:

Important Verizon resources:

Important MCI resources:

Important Sprint resources:

Phone Services and Internet Access
Relocation, Move, Add, or Change