Paetec Products

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As an authorized Paetec Communications Business Partner we offer a wide array of
products and maintenence services at competitive prices.

Please contact us today at 1-800-845-6780
or email websales@hcwt.com or service@hcwt.com if we can assist your firm with a VoicePipe Solution.

You can also access VoicePipe technical support at 1-866-629-8200
or email support@voicepipe.com

Key Telephone System/Analog Phone Converged Service Summary >>

Why should only big businesses reap the benefits and conveniences of convergence technology? With Zayo's integrated service, companies of any size can have affordable business phone service and high-speed Internet on a single T1 line and enjoy all the advantages. Like dedicated service without purchasing two separate circuits. The dynamic bandwidth provides just what your business needs and frees up extra capacity. And the scalability to reconfigure and grow right along with your company.

The service simplifies - and frees you from headaches of dealing with - separate voice and data networks. You will see the value -- how much more you get for your money. This service leverages your existing Ethernet LAN. And you pay only for the service you need now so you don't have to over-invest for the future.

Managed Internet Access

With Zayo's Managed Internet Access your business is connected to Internet at high speeds with reliable service over a dedicated connection. VoicePipe provides a router and firewall to keep your business up and running and safe from Internet threats.

With Dedicated Internet Access, you don't need to worry about the performance of the Internet. Data is delivered between your local area network and VoicePipe facilities over a non-shared local access loop.

Zayo Saves Your Business Money

Decrease IT Support costs — Make moves and changes instantly — through a simple web interface. Make changes to features for any Internet connection, plus users can set up their own features, call routing, and settings with ease.

Future Proof Technology — Upgrades are automatically provided over VoicePipe’s fully managed network, meaning you always have the latest technology with no additional capital investment.

Cut Long Distance Costs — With free calling between company sites by way of company wide extension dialing. All calls are free between your offices with VoicePipe.

Share Resources Across Locations– Receptionist, administrative assistants, call center agents can be shared across all your locations.

Improve Productivity

Anywhere, Anytime — With VoicePipe’s mobility tools, users can use their service from home, their cell phone, on the road, or anywhere they choose.

Integration with Office Tools— A telephony toolbar available for Internet Explorer or Outlook and voice web portal allow users to manage and integrate their communication tools.

Never Miss a Customer Call Again— With Call Center, customer calls are routed and queued for the next available agent. Use Selective Call Forwarding to send an important client or prospect to your mobile phone after you leave the office.